Cloud Nine / Rest Assured
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Cloud Nine / Rest Assured - Clearance Sale!
Brackenfell Midrand
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Error Dear Customers: Due to the upcoming factory shutdowns over the year end holiday period, it is necessary to take factory production lead times into account to ensure timeous delivery of orders before the end of the year. Please contact us to check stock availability or the possibility of products with lead times being completed in time for delivery before year end. We will be closed for the holidays from the 22nd December until 9th January. Thank you.
Caring for your new Mattress
  • Having been protected by plastic you may find your new mattress has a slight odour. This will disappear as soon as the mattress is removed from the plastic cover and aired.
  • You may find your new mattress a little too firm initially.  This is normal since your old mattress had most likely lost the support qualities which you are now experiencing from your new mattress.
  • If you have not purchased a matching Cloud Nine base, ensure that the base you are using is a slatted base and in a good condition otherwise your warranty cannot be honoured if you fail to comply in this regard.
  • Body impressions indicate the comfort level is conforming to your body's individual contours.  It is not a structural defect, but a normal occurance in the performance of the mattress.  Body impressions are most noticeable in the morning as the surface has been depressed for hours.  To equalise these impressions turn the mattress as illustrated.
  • Keep your bedding clean.  We recommend a mattress protector or underblanket if children use the bed.
  • Cloud Nine reserves the right to refuse service when the product is found to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or material.

The Cloud Nine Turning Sequence

Proper care can extend the life of a mattress. Be sure turn your mattress over, end-to-end and side-to-side every two weeks for the first six months. After this period, turn it every month.
1st Month - Label face up at foot

care month 1

2nd Month - Label face down at foot

care month 2

3rd Month - Label face up at head

care month 3

4th Month - Label face down at head

care month 4

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"If it is taking you longer than 10-15 minutes to fall asleep, you may need a better mattress. Studies suggest that most people should be able to easily fall asleep in this time frame, if they are comfortable."
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