» Back to shop

Store Reviews

 

Good

4.70 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 1660
Average note : Good
Overall Average : 4.70

Detail ratings

What Rating Exactly Number
Product
 
4.64 (1660)
Shipping
 
4.81 (1660)
Service
 
4.84 (1660)
Website or Store
 
4.62 (1660)

The ratings above are an aggregate taken from all reviews received.

Your rating

Store Reviews by our customers

Your rating

Your rating

All comments / ratings

Comment

You were brilliant. So fast with your delivery. Very impressed

 

Author: Claire W.

Review date 17.11.2017

Comment

I was very impressed at the prices seeing that I had searched at stores to find a bed and base that would suit my budget and also that I would get quality. Bedsdirect did that for me and also I didn't have to pay delivery charges.
Being a pensioner its not easy to have to buy a bed.
Thanks for good service.

 

Author: ELAINE H.

Review date 17.11.2017

Comment

EXELLENT service from online order to delivery. Thank you Beds Direct, for my next bed purchase I wont shop anywhere else.

 

Author: MELISSA V.

Review date 17.11.2017

Comment

No comment available

 

Author: Wayne W.

Review date 17.11.2017

Comment

Efficient and we'll priced. First purchase and very impressed

 

Author: Altaaf E.

Review date 17.11.2017

Comment

Very impressed with the exceptional service.

 

Author: Kishan G.

Review date 17.11.2017

Comment

I am happy with the service I received.

 

Author: Lenodia S.

Review date 15.11.2017

Comment

Satisfied with the prompt response, service and delivery. Will definitely buy my next bed from beds direct!

 

Author: Andro N.

Review date 15.11.2017

Comment

No comment available

 

Author: Rene d.

Review date 14.11.2017

Comment

superfast delivery!

 

Author: Charles M.

Review date 14.11.2017

Comment

Very good service and follow up,I am impressed-keep up the level of service it will clearly differentiate you from the other players in the market.

 

Author: Frans L.

Review date 14.11.2017

Comment

No comment available

 

Author: Jaco T.

Review date 14.11.2017

Comment

No comment available

 

Author: Mark N.

Review date 14.11.2017

Comment

Fast, efficient purchase and delivery, thank you

 

Author: Helen E.

Review date 10.11.2017

Comment

Helpful and friendly staff made this a good experience from beginning to end.

 

Author: Judith E.

Review date 09.11.2017

Comment

No comment available

 

Author: felicia B.

Review date 09.11.2017

Comment

Excellent service

 

Author: Arno Siegfried L.

Review date 08.11.2017

Comment

Great service, thanks so much!

 

Author: CJ A.

Review date 07.11.2017

Comment

No comment available

 

Author: Candice Lee J.

Review date 07.11.2017

Comment

The driver responsible for the delivery was very accommodating and efficient - Danny

 

Author: Eugenia J.

Review date 07.11.2017

Comment

No comment available

 

Author: Ektaa D.

Review date 07.11.2017

Comment

No comment available

 

Author: Anthony M.

Review date 07.11.2017

Comment

KEEP UP THE GREAT WORK AND SERVICE DELIVERY EXPERIENCE.
CONGRATULATIONS!

 

Author: Paul P.

Review date 07.11.2017

Comment

No comment available

 

Author: Kate G.

Review date 07.11.2017

Comment

I am highly, very highly satisfied, quick, easy and affordable together with friendly service...this is shopping into the future I am dancing on the ceiling.

 

Author: Dona'e K.

Review date 07.11.2017

Comment

No comment available

 

Author: Andre P.

Review date 06.11.2017

Comment

No comment available

 

Author: Yolandie V.

Review date 03.11.2017

Comment

Great price, great service, great quality.

 

Author: Roderick M.

Review date 03.11.2017

Comment

I got excellent advise,
guidance and product reviews from the sales personnel.

I am very happy with the bed. I wish I had known about these good quality beds years ago.

 

Author: Dr S.C N.

Review date 02.11.2017

Comment

Great service, only a couple of hours from order to delivery.
Will definitely recommend to friends.

 

Author: mike s.

Review date 02.11.2017

Comment

Excellent and professional service.

 

Author: Morne B.

Review date 02.11.2017

Comment

The service was great and efficient, fast too. Everyone was very professional. I will definitely be back

 

Author: Phumzile D.

Review date 02.11.2017

Comment

Thank you. Excellent service. Bed is comfy. Very considerate and helpful on delivery.

 

Author: Jenny D.

Review date 01.11.2017

Comment

Seamless transaction and service from start to finish. Quick and helpful assistance with product information. Definitely recommended

 

Author: Zita D.

Review date 01.11.2017

Comment

I am someone who communicates online, not by phone. Beds Direct was very prompt with every question I asked over email, and I love that. Order and delivery was on the same day. Great service and great bed.

 

Author: Quentin B.

Review date 01.11.2017

Comment

No comment available

 

Author: Lester G.

Review date 31.10.2017

Comment

Beds Direct has become my only place to shop on line for beds items and I would recommend it to everyone I know.
Thank you so much for your super excellent customer service. Keep up the good work!

 

Author: Thembi M.

Review date 31.10.2017

Comment

No comment available

 

Author: Roberto F.

Review date 31.10.2017

Comment

loved the interaction. Good prices and good quality.

 

Author: Tariq G.

Review date 31.10.2017

Comment

No comment available

 

Author: Rob M.

Review date 31.10.2017

Comment

Hastle free ordering, great service regarding my special request and the delivery turnaround time exceeded my expectations by far.

 

Author: Armand d.

Review date 28.10.2017

Comment

No comment available

 

Author: Elzabie O.

Review date 27.10.2017

Comment

Thank you

 

Author: charl m.

Review date 27.10.2017

Comment

No comment available

 

Author: Markus F.

Review date 26.10.2017

Comment

No comment available

 

Author: Marina E.

Review date 26.10.2017

Comment

Well done beds direct - I enjoyed a seamless process from friendly and attentive service at your midrand branch, to reliable shipping of my bed ( I was continuously kept informed of its progress) and the delivery man (Leon) was so polite and punctual

 

Author: Kemi B.

Review date 24.10.2017

Comment

I had a good experience overall. I had to call to confirm delivery date but otherwise good service.

 

Author: Kay J.

Review date 24.10.2017

Comment

No comment available

 

Author: Annemarie v.

Review date 24.10.2017

Comment

Fantastic service. Ordered online at 11 am. Delivery was made on same day by 15h30

 

Author: Douglas Y.

Review date 24.10.2017

Comment

Customer service exceeded my exceptions, including delivery service. Well done!

 

Author: Karin H.

Review date 24.10.2017

Comment

No comment available

 

Author: Michelle B.

Review date 24.10.2017

Comment

Absolutely AMAZING service from Beds Direct. I accidentally ordered the wrong size and only realised after the plastic was already off and the mattress on the frame. I phoned Beds Direct and explained my predicament -they were so incredibly accommodating. New mattress arrived the next day, Danny was super speedy with the delivery.Thank you so much!

 

Author: Marene M.

Review date 23.10.2017

Comment

No comment available

 

Author: Grace K.

Review date 18.10.2017

Comment

No comment available

 

Author: Tina M.

Review date 18.10.2017

Comment

It was a real pleasure dealing with you and I will definitely recommend you

 

Author: Pieter v.

Review date 17.10.2017

Comment

No comment available

 

Author: Andrea M.

Review date 17.10.2017

Comment

Very satisfied

 

Author: Annette S.

Review date 17.10.2017

Comment

Great shopping experience!
Thank you.

 

Author: Juanelle M.

Review date 17.10.2017

Comment

No comment available

 

Author: Nolene S.

Review date 17.10.2017

Comment

No comment available

 

Author: Catherine W.

Review date 17.10.2017

Comment

Thank you for the amazing service!

 

Author: Kashmeera K.

Review date 17.10.2017

Comment

No comment available

 

Author: Ed M.

Review date 17.10.2017

Comment

No comment available

 

Author: THYS G.

Review date 17.10.2017

Comment

No comment available

 

Author: Ivan M.

Review date 17.10.2017

Comment

Thanks you for the great service and product.

 

Author: Anita L.

Review date 17.10.2017

Comment

Very Good services and delivery. I placed my order in the afternoon and the bed was delivered the next day in the Vaal Triangle. High quality bed and base.

 

Author: Carien B.

Review date 17.10.2017

Comment

quick and friendly service and I love my bed!

 

Author: LINDA F.

Review date 17.10.2017

Comment

I had to leave out 1 star otherwise it would be perfect !
We are very happy with our beds, and glad that we found your site.
It is the best we have seen.
Bethuel was also very helpful !

 

Author: Harry H.

Review date 17.10.2017

Comment

Terence at midrand was very helpful

 

Author: Ian I.

Review date 15.10.2017

Comment

Was a pleasure doing business with bedsdirect!

 

Author: Helene L.

Review date 13.10.2017

Comment

Slept fantastic on the new mattress.
From searching online, till delivery of mattress, everything went smooth. Thank you

 

Author: Marthinus B.

Review date 12.10.2017

Comment

Same day delivery at very reasonable prices

 

Author: Walter B.

Review date 12.10.2017

Comment

Very good service from pleasant staff.

 

Author: Robert R.

Review date 10.10.2017

Comment

No comment available

 

Author: Mrs I J.

Review date 10.10.2017

Comment

No comment available

 

Author: Mayur S.

Review date 10.10.2017

Comment

No comment available

 

Author: Alvin W.

Review date 10.10.2017

Comment

The shopping experience was good except the confusion by the sales person. Everything else was perfect Craig's intervention is highly appreciated.



 

Author: Ntando P.

Review date 10.10.2017

Comment

No comment available

 

Author: Adhnaan B.

Review date 10.10.2017

Comment

No comment available

 

Author: Grant O.

Review date 10.10.2017

Comment

No comment available

 

Author: Werner B.

Review date 10.10.2017

Comment

Mattress is unfortunately very soft...do not know if it can be changed.....

 

Author: Anna D G.

Review date 10.10.2017

Comment

The sales assistants were knowledgeable and friendly. We bought our bed at a great price and it was delivered on the same day. I would definitely shop at Beds Direct again.

 

Author: Gonasegran N.

Review date 06.10.2017

Comment

Just want to thank everyone at Beds Direct, everything was awesome

 

Author: Yolandie B.

Review date 06.10.2017

Comment

The experience was easy and convenient, and the service and delivery was brilliant. Thanks!

 

Author: Kathy F.

Review date 06.10.2017

Comment

No comment available

 

Author: David M.

Review date 06.10.2017

Comment

No comment available

 

Author: Yvette M.

Review date 05.10.2017

Comment

Excellent service from the staff
There was a minor problem with the final payment as there was some confusion by beds direct regarding the final payment .


 

Author: Lionel J.

Review date 03.10.2017

Comment

No comment available

 

Author: Moray S.

Review date 03.10.2017

Comment

No comment available

 

Author: Bhooshan B.

Review date 01.10.2017

Comment

We had a bit of a hic-up with the delivery of the bed. Danny was very cooperative.

 

Author: Marilize L.

Review date 29.09.2017

Comment

No comment available

 

Author: NERINGA M.

Review date 29.09.2017

Comment

The bed (Dakota 3/4) is comfortable and useful.
There is a slight slope from the head to the foot, perhaps because of the size of the wheels. This is a minor negative point as I feel a mattress should be flat.

 

Author: Harriet C.

Review date 27.09.2017

Comment

I found the experience & customer service to be excellent!

 

Author: Brendan V.

Review date 27.09.2017

Comment

No comment available

 

Author: Ruwayda H.

Review date 27.09.2017

Comment

No comment available

 

Author: Jenny v.

Review date 26.09.2017

Comment

No comment available

 

Author: Lourens M.

Review date 26.09.2017

Comment

Gr8 service

 

Author: Angus M.

Review date 26.09.2017

Comment

Great efficient service

 

Author: Vanessa T.

Review date 26.09.2017

Comment

Thank you to you the great experience we had at your store. Your staff is great, friendly and very helpful and they did not try and force me to buy a mattress at all. I will definitely visit your store again in future.

 

Author: BRIGITTE V.

Review date 26.09.2017

Comment

Perfection!

 

Author: Ryno N.

Review date 26.09.2017

Comment

No comment available

 

Author: Lara H.

Review date 26.09.2017

Comment

Great Service

Thank You

 

Author: Sanjay N.

Review date 26.09.2017

Comment

The bed HURTS me! It's very very hard - I try to be thankful for a bed at least, but every morning I cry of pain. Its as hard as a rock.

As for your service and delivery, that was excellent and no fault can be given there. Thank you so much

 

Author: Dorothy D.

Review date 26.09.2017

Comment

Professional service, thank you.

 

Author: Jacques B.

Review date 26.09.2017

Comment

No comment available

 

Author: Joey V.

Review date 26.09.2017

Comment

No comment available

 

Author: Jacqui V.

Review date 26.09.2017

Comment

Good work, will buy more.

 

Author: Willem Coenraad K.

Review date 23.09.2017

Comment

Excellent service!

 

Author: Ilze N.

Review date 22.09.2017

Comment

No comment available

 

Author: Jacques M.

Review date 22.09.2017

Comment

No comment available

 

Author: Steve M.

Review date 22.09.2017

Comment

Doing business with you was quick, easy and speedy.

 

Author: Grace N.

Review date 21.09.2017

Comment

No comment available

 

Author: Ntema M.

Review date 19.09.2017

Comment

No comment available

 

Author: Grant R.

Review date 19.09.2017

Comment

No comment available

 

Author: Moolman v.

Review date 19.09.2017

Comment

No comment available

 

Author: Simonet T.

Review date 19.09.2017

Comment

No comment available

 

Author: Annette J.

Review date 15.09.2017

Comment

I was very impressed with your service, price and speedy delivery

 

Author: Elzeri S.

Review date 15.09.2017

Comment

Excellent service and product.
I ordered the Friday morning.
Site said 1 to 3 working days for delivery.
Same day the bed arrived.
Thank you so much!!

 

Author: Ruan G.

Review date 14.09.2017

Comment

No complaints. Happy with service.

 

Author: Nisha I.

Review date 14.09.2017

Comment

5 star service all around! Very nice quality.

 

Author: Meredith W.

Review date 13.09.2017

Comment

No comment available

 

Author: John Olivin G.

Review date 13.09.2017

Comment

Very good service and product!! Thanks so much! :)

 

Author: Anel K.

Review date 13.09.2017

Comment

Your shop telephone advice was spot-on, and they told me what offers were available. Then came paying. Not so easy. The online help staff was incredibly helpful and talked me through the purchase. Delivery was perfect. Quick, really nice guys who knew exactly what they were doing, and worked fast and smart. Really good! Thanks a million!

 

Author: Ray E.

Review date 13.09.2017

Comment

I'm happy with everything. It would be nice if you could unpack the bed and assemble it. I had to unwrap it on my own and it was tedious.

 

Author: Diana M.

Review date 12.09.2017

Comment

No comment available

 

Author: Lauren G.

Review date 12.09.2017

Comment

No comment available

 

Author: Candice C.

Review date 12.09.2017

Comment

No comment available

 

Author: arvadhi m.

Review date 12.09.2017

Comment

No comment available

 

Author: Tim T.

Review date 12.09.2017

Comment

Extremely happy with the experience of dealing with your company

 

Author: Debbie H.

Review date 12.09.2017

Comment

No comment available

 

Author: Willem S.

Review date 12.09.2017

Comment

Excellent service. Have not seen better than Beds Direct.
I did an online purchase at 11:00am expecting the bed 3 - 5 working days and that same day I received a call from Leon to deliver my bed by 15:00pm.
No hassles , enjoyed doing business with Bed Direct. Well Done!

 

Author: Nirvana J.

Review date 08.09.2017

Comment

Sooper service from start to finish. One rarely finds this in tge nrw age. Must compliment all staff please and delivery staff very courteous

 

Author: Nathier S.

Review date 08.09.2017

Comment

Thanks for your prompt service

 

Author: Devi N.

Review date 08.09.2017

Comment

Awesome experience and delivery on date requested.

 

Author: Natasha D.

Review date 07.09.2017

Comment

Great product advice which helped us to make the perfect choice

 

Author: Steve O.

Review date 07.09.2017

Comment

Excellent service

 

Author: Jacko S.

Review date 07.09.2017

Comment

No comment available

 

Author: Nikki R.

Review date 07.09.2017

Comment

No comment available

 

Author: Bradley A.

Review date 05.09.2017

Comment

No comment available

 

Author: Arnold W.

Review date 05.09.2017

Comment

Outstanding service and commnunication

 

Author: Graeme S.

Review date 05.09.2017

Comment

No comment available

 

Author: James B.

Review date 05.09.2017

Comment

Complimentary goods would have made it even better. Excellent service overall.would recommend your'll

 

Author: Devenrein C.

Review date 05.09.2017

Comment

No comment available

 

Author: Chris O.

Review date 05.09.2017

Comment

No comment available

 

Author: Ronald M.

Review date 01.09.2017

Comment

Im giving a low rating for product because i had the incorrect product delivered-ordered normal pillow,got delivered the contoured one, but i was desperate for a new pillow so i used it

 

Author: Lauren M.

Review date 01.09.2017

Comment

Highly recommended!

 

Author: Willie N.

Review date 01.09.2017

Comment

Great service, I am really happy with the bed, and delivery was same day
Thank you

 

Author: Jeanne v.

Review date 31.08.2017

Comment

Excellent service

 

Author: DJ H.

Review date 30.08.2017

Comment

No comment available

 

Author: Lisa B.

Review date 29.08.2017

Comment

Quickest bed buy I have experienced. Bought online and delivered the same day.

 

Author: Aldo P.

Review date 29.08.2017

Comment

No comment available

 

Author: Peter B.

Review date 29.08.2017

Comment

No comment available

 

Author: Marie S.

Review date 29.08.2017

Comment

service was excellent, will definitely use you guys again. Thank you

 

Author: Lizelle F.

Review date 29.08.2017

Comment

No comment available

 

Author: Rui d.

Review date 29.08.2017

Comment

No comment available

 

Author: Chia-Hui K.

Review date 29.08.2017

Comment

No comment available

 

Author: Nikita B.

Review date 29.08.2017

Comment

excellent service, thank you

 

Author: Michael G.

Review date 29.08.2017

Comment

No comment available

 

Author: Kamogelo M.

Review date 28.08.2017

Comment

No comment available

 

Author: Mitchell D.

Review date 26.08.2017

Comment

No comment available

 

Author: Elizabeth K.

Review date 26.08.2017

Comment

The whole purchase and delivery process totally painless - Thank you!

 

Author: Desiree S.

Review date 25.08.2017

Comment

No comment available

 

Author: Julie R.

Review date 25.08.2017

Comment

Excellent service from start to finish - from sales advice to delivery. Ordered bed on Friday and delivery on Monday!! Deserved 5 star.

 

Author: Iris v.

Review date 24.08.2017

Comment

I have not started sleeping on the mattress yet. However I have no doubt I will enjoy when I start using it.

 

Author: Mzwandile K.

Review date 23.08.2017

Comment

No comment available

 

Author: Elaine M.

Review date 23.08.2017

Comment

Excellent service - beds were delivered the same day I placed the order!

 

Author: Trina C.

Review date 23.08.2017

Comment

Thanks for a great product and great service!!!

 

Author: Dirk V.

Review date 22.08.2017

Comment

No comment available

 

Author: Shantaliza E.

Review date 22.08.2017

Comment

No comment available

 

Author: Harold M.

Review date 22.08.2017

Comment

No comment available

 

Author: Jeanne B.

Review date 22.08.2017

Comment

No comment available

 

Author: Yaseen S.

Review date 22.08.2017

Comment

Excellent service!


 

Author: Francois M.

Review date 21.08.2017

Comment

The double bed mattress and base set is for my elderly parents. My father is 91 years old and struggles to climb onto and off the bed. I contacted Craig and he in turn got Bethuel (011 312 1676) to contact me and I requested that they manufacture a base with a height of 160mm instead of the 280mm. Still waiting to hear from him. PLEASE HELP!


 

Author: Jaime S.

Review date 21.08.2017

Comment

No comment available

 

Author: Hannah R.

Review date 18.08.2017

Comment

Excellent Service - Thank you

 

Author: Hennie S.

Review date 18.08.2017

Comment

No comment available

 

Author: Felisha S.

Review date 17.08.2017

Comment

Good day, the service and time between purchase and delivery of the beds was absolutely fantastic. A big thanks to Devona once again. Kind regards Manuela Siebrits

 

Author: Manuela S.

Review date 17.08.2017

Comment

No comment available

 

Author: Noel J.

Review date 17.08.2017

Comment

Easy to order, good quality and delivered as promised.

 

Author: Trina D.

Review date 15.08.2017

Comment

AMAZING!!!!!

 

Author: Elizabeth d.

Review date 15.08.2017

Comment

Fantastic service and very reliable.

 

Author: Elize H.

Review date 15.08.2017

Comment

No comment available

 

Author: Giselle B.

Review date 15.08.2017

Comment

Thank You. Excellent services

 

Author: Ruland M.

Review date 15.08.2017

Comment

Very happy with the prompt service and delivery!

 

Author: Lorraine D.

Review date 15.08.2017

Comment

No comment available

 

Author: Danielle B.

Review date 15.08.2017

Comment

The best service I've received from ANY company! Keep it up.

 

Author: Sashnee M.

Review date 15.08.2017

Comment

My best online experience ever!

 

Author: Gerhard V.

Review date 11.08.2017

Comment

No comment available

 

Author: Michael Y.

Review date 11.08.2017

Comment

No comment available

 

Author: Tiffany M.

Review date 11.08.2017

Comment

Thank you for the great service.

 

Author: Alacia N.

Review date 11.08.2017

Comment

Quick delivery

 

Author: Tau R.

Review date 11.08.2017

Comment

No comment available

 

Author: Ashen C.

Review date 10.08.2017

Comment

Very satisfied with prompt delivery.

 

Author: Adrienne S.

Review date 10.08.2017

Comment

Except for the delivery cost that I though was a bit much, everything else where a pleasant experience

 

Author: Chantal A.

Review date 10.08.2017

Comment

No comment available

 

Author: Belinda B.

Review date 10.08.2017

Comment

Delivery was just drop and go - told after delivery that this is the norm-delivery guy was very rude as was the lady over the phone who kept telling me that it is the companys policy to drop and go -they dont carry upstairs or unpack

 

Author: Christina T.

Review date 09.08.2017

Comment

No comment available

 

Author: Carol N.

Review date 08.08.2017

Comment

thank you for prompt delivery.

Regards
carmen


 

Author: ROBERT V.

Review date 08.08.2017

Comment

It would be great if as you were ordering you you were told how long and then received updates along the way.

 

Author: Angela S.

Review date 08.08.2017

Comment

No comment available

 

Author: Ashley v.

Review date 08.08.2017

Shopbewertung sponsored by schwimmbecken