Reviews total
Overview all ratings | |
---|---|
Overall rating | : 2367 |
Average note | : Very good |
Overall Average | : 4.73 |
Detail ratings
What | Rating | Exactly | Number |
---|---|---|---|
Product | 4.66 | (2367) | |
Shipping | 4.81 | (2367) | |
Service | 4.84 | (2367) | |
Website or Store | 4.63 | (2367) |
The ratings above are an aggregate taken from all reviews received.
Store Reviews by our customers
Your ratingAll comments / ratings
Comment
Couldn't get hold of anyone on the phone or via email for 3 days. Apperently everyone was off until the 10th but there were no indication on the website or via telephone voice msge. I thought the company was a scam!Review date 15.01.2019
Comment
No comment availableReview date 18.12.2018
Comment
Ordering and getting the bed is a fabulous experience. Wanting to exchange it after u logged a request was pathetic. I’m still waiting for the midrand branch to call me. Their internet was down when they first called me. U cannot exchange if u don’t have a mattress cover what if I had one originally now I’m forced to buy a 2nd one.!!! For whaReview date 02.08.2018
Comment
not happy with the fabric on the baseI specified that i wanted a grey base as in the picture ....I get a grey base with swirly pig tails on it ......awful ....
Review date 12.06.2018
Comment
Ordered and paid for a bed on friday to be delivered saturday.Didn't get the bed on saturday.
Get told "We were closed" (Not clear on website!);
Get told I will get a call today, item will get delivered today and difference of delivery cost will be recieved; still no further communication, no matress!!!!
Review date 03.04.2018
Comment
Delivery was just drop and go - told after delivery that this is the norm-delivery guy was very rude as was the lady over the phone who kept telling me that it is the companys policy to drop and go -they dont carry upstairs or unpackReview date 09.08.2017
Comment
Never confirmed with me ( the SMS only arrived the day the goods delivered ), The mattresses had to move in an under-construction site, also we have double stories house, the king bed mattress was left in the first floor, as delivers are unable to manage it through the steps, my had to managed it myself.Review date 07.06.2017
Comment
I am very unhappy with my purchase since it arrived dirty and torn ... this is totally unacceptable ... I bought a new bed and this looks second hand ... please advise how I can escalate this matterHello Sergio, Thank for letting us know about this. With apologies, we have been in contact with the factory in this regard and will be replacing your mattress shortly. A representative will make contact with you shortly for arrangements.
Review date 24.01.2017
Hi Micky,_br /_ _br /_ Thanks for your feedback._br /_ Apologies about this, we'll contact you immediately and arrange for the base to be swapped._br /_ _br /_ Kind regards_br /_ Warren